Your privacy is important to us. This Privacy Policy explains how FIVE STARS CONSULING LLC DBA"CASAS EN ACCION" (“we,” “us,” or “our”) collects, uses, and protects the personal information you provide when visiting our website or interacting with our ads and services.

Information We Collect

We collect personal information such as your name, phone number, email address, and property details when you:

Fill out a form on our website or through a Facebook/Instagram ad

Contact us by phone, text, or email

Request a cash offer or property evaluation

We collect this information only when necessary to contact you and provide our services.

SMS Opt-In & Consent

We obtain consent to send SMS messages when users voluntarily provide their phone number through our website forms, landing pages, event registrations, or other opt-in methods.

By checking the SMS consent box and submitting their information, users expressly agree to receive text messages from FIVE STARS CONSULTING LLC , DBA AS Casas en Acción, which may include updates, appointment reminders, educational content, property opportunities, and service-related communications.

Message frequency varies and will not exceed 4 messages per month.

Consent to receive SMS messages is not a condition of purchase.

Users may opt out at any time by replying STOP to any message. Message and data rates may apply.

✔ This satisfies:

How consent is obtained

That consent is explicit

Message frequency

Opt-out method

Non-mandatory consen

How We Use Your Information

We use your information to:

Contact you about your property inquiry

Provide a fair cash offer for your home

Schedule property visits or consultations

Send updates and communication related to your request

By submitting your information, you consent to being contacted by FIVE STARS CONSULTING LLC via phone, email, or text message regarding your property inquiry. Message and data rates may apply. You can opt out at any time by replying STOP.

How We Use SMS Information

Phone numbers collected for SMS communication are used solely to deliver the messages users have opted in to receive. We do not sell, rent, or share SMS consent or phone numbers with third parties for marketing purposes.

SMS information is used only for communication directly related to our services, educational content, and customer support.

Data Security

We take reasonable precautions to protect your personal data from loss, misuse, unauthorized access, or disclosure. Your information is stored securely and only accessible to authorized personnel.

Information Sharing

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We never sell or rent your personal information. We may share your data only as required by law or to fulfill a service you requested (for example, with title or escrow companies when closing a sale).

External Links

Our website may contain links to external websites not operated by us. We are not responsible for the content or privacy practices of those websites.

We use cookies and similar tracking technologies to enhance user experience, analyze website traffic, improve our services, and support marketing efforts.

Cookies & Tracking Technologies

These technologies may collect information such as IP address, browser type, device information, pages visited, and interactions with our website.

Cookies may be set by us or by third-party services such as analytics providers, advertising platforms, and CRM tools.

Users can control or disable cookies through their browser settings; however, doing so may affect certain website functionality.

✔ This satisfies:

Cookies

Tracking tech

Analytics

Marketing pixels

User control

Your Rights

You may request to access, correct, or delete your information at any time by contacting us at:
📧 [email protected]

DOING BUSINESS AS CASAS EN ACCION : WWW.CASASENACCION.COM

Consent & Updates

By using our website or submitting your information, you agree to this Privacy Policy. We may update this policy occasionally, and updates will be posted on this page.

Effective Date: February 2nd 2026